With the arrival of the coronavirus health pandemic, online purchases achieved their greatest boom, a trend that has continued for some timeés, being each time más people who choose online shopping to purchase clothing and fashion accessories. This has caused some to wonder if Romwe is a reliable page o no, a store that becomes an alternative to other platforms such as the well-known Shein.
The company follows the model of this úlast, Romwe being an online store that is committed to género of average quality with reasonable prices and warehouses that are distributed internationally, without there being stores fílocations in which to purchase your products. In this way, they focus úsolely and exclusively in the sale of products throughés of the internet.
In fact, the absence of shopsísic, there are many users who have doubts and who wonder if Romwe is a reliable page, so we have taken advantage of the opportunityón to assess different reasons whyáthe sí It is reliable to be able to make purchases in this store like thisática.
Romwe is a pátrusted gina
Romwe it's a Páreliable website, as evidenced by the great support and follow-up it has from millions of people around the world, a company that carries más of a déeveryone on the network working on the sale of all types of clothing and accessories.
Some reasons to be able to trust the purchase in Romwe are the following:
Supports PayPal as méall paid
On many occasions we have talked about all the advantages of being able to make purchases with PayPal compared to the rest of the payment methods that are available. In this case we find a payment platform that actsúas an intermediary between the user who purchases and the store in the event that there is somethingúno type of problem, whether the order has not arrived, there is artíasses in poor condition for which the store is not responsible, etcétera.
In this way, being able to buy with PayPal, in the event that Romwe does not respond satisfactorily to one of these problems, it will be possibleá resort to opening a dispute on the payment platform to even get a refund ípay the money if necessary.
Return deadlinesóno of until 60 días
Unlike what happens with other online stores like thisátics, keep in mind that in the case of Romwe, the store offers until 60 díreturn deadlinesón, starting to count from the date of purchase. Thus, if the order arrives in a couple of weeks, hornbeamá más one month to be able to carry out the returnón of the order in the event that there is no conformity with the product received.
Once the return is carried outón, reimbursement occurs within 10 días, as reported by the store in its own página web.
customer serviceóno to customer
Because of how big these types of stores are, Most companies tend to opt for customer serviceón automated customer, with automatic responsesáethics when responding to user queries.
Nevertheless, in the case of Romwe, a reliable page, we find that the live chat that we can find in your online store is controlled by humans, since we find ourselves with the optionón Contact an agent, just like if we decide to get in touch throughéemail addressónico.
Deadlines for reporting lost packages
From Romwe they are aware of the delays that certain orders may suffer, Above all, discounts or écertain few of theñO. For this reason, from Romwe offer a term náximo of 6 months from the original date of purchase to así that any package that is lost or that has not reached its final destination can be reported.
The cases of péfiring, ensure from the company, what They are usually answered within less than 24 hours.
Negative aspects of buying on Romwe
Más allá of the advantages offered by the página and that can lead us to ensure that Romwe is a reliable page, there are some negative aspects of buying on the platform, and what are the following:
Shipping costsíor and returnedón
If you choose to returnón a travéPost Office or Punto Pack stations that are distributed throughout the country.íto española, the user will haveá have to assume fixed expenses 4,50 euros.
In the event that an alternative transport company is chosen, hornbeamá to pay the payment ífull shipping costíO. To this we must add the shipping costs.íor originals, to be discountedáfinal refund number.
The refund is made in the Romwe wallet
Romwe is a reliable page which has a negative aspect, and it is that unless otherwise indicated, even though the página allows you to configure a bank account to make refunds on returns, Reimbursement of returns is made automatically.ática in the Romwe wallet in the form of balance.
Once the money is transferred to the balance of the página cannot be sent to bank account, and you can onlyá use to make purchases within the página web.
Shipping delaysíos
Different opinions from users acrossés of the internet reflect that, depending on the geographical areaáfica, los envíRomwe people usually suffer delays of weeks and even months. Nevertheless, although the products have a return periodón of 60 días, delays may exceed this period, which makes any type of claim invalid.ón.
Además, There are those who report problems in the artíasses that are wrong to orders, to the missing garments or that do not correspond to what has been ordered.
