AliExpress It is one of the largest online product sales platforms, a marketplace where thousands of stores sell their products, and in which you have to have a series of considerations prior to purchasing on this platform, since there are certain situations that you have to know and know cóHow to act in the event that these occur.
In this case we are going to explain thaté to do if the AliExpress seller does not accept the cancellationóorder no., and it is necessary to take into account that the platform only allows the cancellationón of an order in the event that the cancellation is madeón of it before the seller sends itíe. Nevertheless, If you have bought something and have wanted to back outás, you can contact the seller, but this may not accept the cancellationón. Thus, We will explain everything you need to know about it.
¿You can cancel an Aliexpress order already made?
In the sectionóno attentionón Aliexpress customer you can find all the informationón regarding the orders you place on the platform, but keep in mind that there are two possibilities to be able to cancel an order on the platform.
One of the ways to do this is by not paying for the product in question.ón, so what willáI know that the order is without effect by entering the details of the purchase or by waiting a few days.íuntil the order is canceled automaticallyática. It's not normal to happen, since the usual thing is to want to cancel a package after buying it, but it can happen.
Another option is to cancel it, but for this it must be done manually in the period in whichá processing the confirmationóorder no., from minutes to hours, since it is not necessary that the seller has to give his approvalóno for it. Lo máIt is advisable to proceed with the cancellationóas soon as possible, and the best thing that happens in the shortest space of time possible, así what will i haveás a greater number of options to be able to make the cancellationón.
Please note that once the order has been confirmed, to cancelódoes not have to be validated by a vendor. In this sense Iáit is advisable to choose Other motives as optionón, since in the event that you choose one of the additional options that appear, you caníwill still penalize the seller and the chances of the seller refusing to accept the cancellation increase.óorder no..
¿Whaté to do if the seller refuses to accept the cancellationón of an order?
You should bear in mind that if you make a requestóno cancellationsón of an Aliexpress order and you do not receive a response from a seller, since it does not respond in a period of time of 48 hours, the order will be canceledá by caráethically.
Nevertheless, if you find that it was the seller himself who canceled it, the purchase continueá with your shipping processíor and the packet endá arriving at your address or the destination where you determined that the shipment would arriveíO, as can be found in Aliexpress's own purchasing conditions.
Tips to get an Aliexpress seller to accept the cancellationón of an order
If you do not want to continue with the processóno of your order, the best you can do is contact the seller directly, and explain the reasons whyáthe eastáAre you interested in canceling the order?.
this is critical, Since there are many sellers in AliExpress who decide to cancel the order, the reasons why are well expressed.áyou want to make the cancellationón, for instance, if their characters have been chosen wrongísticas, if you don't want it anymore because you got the wrong size, etcétera.
Another possibility is that of request cancellationón choosing the optionón Other motives so that it is the seller whoédo not cancel it without suffering any penaltyón thus. You should know that the platform like thisáTica only lets you open ready when a few days have elapsed.íundress themés that the order has been shipped, so I can notás open dispute until seller send itíe.
In this way, you can tell if the package has already been sent, the seller refuseá the proposal and Aliexpress will tell youá that you have to wait to receive the order to be able to carry out this trámite.
Options to cancel orders already made on Aliexpress
Taking into account the above, If you want to know thaté to do if the AliExpress seller does not accept the cancellationóorder no., You should keep in mind that you have several options to which youáuse them to cancel an order on the platform:
- DevolveóNo of the purchase: Many sellers offer free returns.. If this is your case, mayás accept the package and thenés proceed to manage your returnón. If it is not possible, keep in mind that you canía costarte más the returnón to China than the product itself, case in which you will haveás to rule out this alternative.
- Do not accept the delivery of the order: If the seller has already sent the product, it is uselessá that you do not accept it, since in this case what you have to do is admit it to later open willing and claim the money. Since sellers usually pay shipping costsíO, lo máIt is likely that the entire order will not be refunded.
- Devolveón of the charge throughéfrom the bank: If you have made the purchase throughés of your bank card, in the majoríto banks you have the possibility of return charges made to a card for use fraudulent. In this case, the bank will requestá the annulmentócard number and issueá another in its place. Nevertheless, not an optionóIt is not recommended since now the banks investigate the origin of the problem and only return the amount of the purchases after a police report.
In this way, You already have a series of ideas and options to be able to cancel an order already made on Aliexpress.
