How to return products on Shein

One of the great fears of many people when shopping in Shein or other similar platforms has to do with what will happená in the event that the purchased purchase does not meet our expectations or does not serve us due to size or other aspects. Nevertheless, You should know that if you have not been satisfied with your purchase at Shein, you can make a returnón, a procedure that consists of several aspects that many people are not aware of.

There are different méall by envíor that can be used to return the product to the company and everything is managed from your own account. In this case, we are going to explain cóhow to return products on Shein so you don't have anyún type of doubt when doing this process.

make a returnón de Shein

As it happens in the great majoríto the platforms, carrying out a refund or returnón to the store of the cuáhe proceeds the envíthe received that, for the reasonóno matter what is not wanted, starts with enter the account and perform the relevant steps for it, what are the following:

1. First you have to access Shein, either from the browser or in the applicationón, for next start sessionón with the personal data of your user to access the account.
2. Once you are inside the user account, tenderás to press on the person icon, to use the dropdown and proceed to select the optionón My orders.
3. Then I will haveáI know what to look for the optionón Devolveón O make returnón. now dutyás select the product you want to return, for next indicate the reasons for the returnón and click on OK.
4. thenóto beá the time to select the méall backón that best suits you.

Once the return process has been completedónot on the platform, just haveáYou have to take the package to one of the established points. Además, tenderáI do not have to wait a reasonable time to receive the refund of the money from the seller.

Méall of returnón

To perform the revealón of a product purchased at Shein, the platform offers different options, being able to choose between the following one that best fits your preferences. We talk about each of them belowón:

Parcel Shop

Parcel Shop are a méall throughés del cuál the user has to go to any of the collection centers arranged by the company itself, that can be consulted directly on the web for así take the product to return to the same. In this case, The steps to follow are those:

1. When entering the platform, you have to select the méall backón Parcel Shop.
2. thenón habrá what download env tagíO to proceed to his undertakingsón, and then stick it on the product package securely.
3. Once the package is prepared, just haveás to take it to one of the corresponding delivery points.

in functionón each location the process may vary slightly, Taking into account that the first returnóit's not free, while in the following the deduction is madeóNo. of product cost.

post offices

It is méeverything is similar to the previous one, but instead of making use of the points allocated by the platform or company, the post offices themselves must be used. It is necessary to print the label and supply the addressón of approxíor what is inside the order.

Now there will only beá to take the product to be returned to the post office más close to send it. It is advised to be careful and indicate the directionón exact, otherwise the packet mayíto get lost. Keep in mind that the first returnónot with this méeverything is free.

customer account

This is another modality to be able to make the returnóorder no., in which the whole process depends on the user. The client is whoéYou should not choose the parcel companyíto what best suits you and soí proceed to make the returnón in the directionón that is indicated on the package.

Once the artíass has been shipped, the user must access the platform, and in the sectionón devolución must be suppliedúsimple package tracking. In est méall by envíO, shipping costsíor are paid by the buyer himself.

Considerations about Shein returns

If you want to know cóhow to return products on Shein You must take all of the above into account., but in additionás, consider the following:

• The first return labelóit's not free, but the rest of them are subtracted from the purchase amount, varying the price depending onón of the país from the cuáHe has made the purchase in Shein.
• They have 30 días through the receptionón to start the return processóproduct no., and after that time will no longer beá possible to carry out the returnón of the product that is no longer wanted.
• The product must be in the same state in which it arrived.ó. If it's a piece of clothing, this must not be washed, I used toñnothing and must be returned in the same original package, with all the labels and in perfect condition both these and the garment itself.
• lingerie productsía, bodies, beauty, joyería, y artípet asses, among others, they cannot be returned.
• The refunded money will be depositedá in the Shein account unless otherwise indicated in the returns section.