On some occasions we can find ourselves in the need to know cóHow to contact Aliexpress Spainña, and you may not know very well the way in which you can do it, so in this case we have prepared this artíass in which we are going to solve any doubt about it. In this way I canás resolve any issueón you need by contacting the well-known marketplace.
Contact viaéchat s
One of the options we have to contact Aliexpress Españto is to use the chatbot Aliexpress, one of the waysás ráask to be able to contact the platform both from the páweb page as from the application itselfón. It is a chatbot that is of great help when it comes to guiding users to know cóhow to proceed before different issues of the platform, like problems, orders not received, disputes and much moreás.
Nevertheless, when it comes to issuesás personalized and concrete, we can find that it is a víto which we can be very limited, since it is not a real person who is on the other side, but it is a bot. In any case, if they are doubts geneérich, sí what will serve youá of help and allow youá get the informationón what isás looking for a very ráask:
For this I will haveás that go to páAliexpress page and go to the sectionón My account, waiting until a pop-up window appears with the emoticon of Eva (what is it called) and then click on the optionón ¿Need help?, located at the bottom right of the screen.
If you can't find this popup, mayás go to I attendedóno to customer, an optionón that is located in the lower left part, and then go to service in línea, and then click on chat now. afterécanáYou can write the question at the bottom or directly select one of the predefined questions to find the answer you are looking for.ás looking for.
For his part, if you want to access the chatbot from the app mówill, you just have to go to My account, In the bottom right, and then go to Help Center, and then click on Chatbot Eva, to then choose the desired question or write it directly and solve your doubts.
Contact Aliexpress Spainñby phoneéphone
In the event that the chatbot Eva It has not been enough for you to be able to solve your doubt in a ráask, and you need to contact an operator who can resolve a question or problem, dutyás request your phone calléphone during office hoursón al púpublic, what is between the 9 from meñanna and the 20 afternoon hours.
It's an optionón that single isá available in Spainña and what will i doá have an operator call you, but you can't callú directly and neither choose the time. Además to book the appointment, tenderás to choose beforehand cuál is the order on which you want to make the query, since the person who contacts you will haveá to know this informationón.
For book a call from Aliexpress you have to use the appóplatform no., which will haveáIt's necessary to previously download both if you have a terminal with Android operating system in the Google Play Store and in the App Store if you have an Apple iPhone. Once the application is downloadedón tenderás to start sessionón in it with your username and passwordña, and then go to My account, afterés a Help Center, and from thereí to select book call. tenderás to select the order on which you want to make the query.
This is not the best optionón to find an answer to somethingúNo problem on Aliexpress, since it only accepts an núnumber of daily calls and it is usually a service that is complete. The platform, in any case, it will be possibleá contact you within 24 hours, although it does not always comply. in addition, you have to keep an eye on the phoneéphone, given that if the call is not picked up, hornbeamá to book a new call again, so it is a service that we can consider is not the best méeverything possible to be able to contact the platform.
Contact Aliexpress Spainñto by emailónico
the third víWhat should you know if you are interested in knowing cóHow to contact Aliexpress Spainña, is to resort to the use of e-mailónico. Where appropriate, the best beá contact an Aliexpress operator, but every time it turns outáit's complicated, but I can alwaysás write an e-mail to AEbuyerservice@aliexpress.com exposing the problem you have or the question you want to ask the platform support.
Usually Aliexpress support in Spain.ñor lateá díace in answering you, for what dutyás arm yourself with patience and do not send the email on numerous occasions in díthe consecutive ones, since this will not worká for nothing and it úonly thing to doá is that your emailóNico late más time to be answered.
This way you already know the three v'sías available that you should know if you are interested in knowing how to contact Aliexpress Spainña, although it is true that in the great majorityíto the occasions, in case of any doubt or problem, what to oweás do, at least in the first place, if it is a request, is to contact the seller, what to beá in the first instance, the one that can help you with your problem if it is related to it and not to the general operation of the platform.
In the event that you have a problem with your order and the seller himself does not solve the problem or is notéI agree with what you are proposing, I can alwaysás open a willing to resolve the issueón, an optionówhere to beá available in the event that you have placed an order and it has not met expectations or has arrived dañado, or directly you have not received it and you do not agree with the seller.
